— Privacy Policy —
MoonTed, operated by MOMENTO Inc. (“we,” “us,” or “our”), values the privacy of our guests and handles personal information responsibly, in accordance with the policy below.
Information We Collect
When you make a reservation, we collect the following information:
- Your name
- Phone number or email address
- Preferred date, time, and course
We also use website analytics tools to understand site usage, which may collect browsing information via cookies.
What you enter in the booking form may be held temporarily on your own device, so that you do not have to type it again if you go back and choose a different date or time. This is never sent to our servers, and it is erased when you close the browser tab. Your browser’s own autofill is outside our control.
How We Use Your Information
The information we collect is used only for the following purposes:
- Managing, confirming, and changing your reservation
- Communicating with you about your treatment
- Responding to inquiries
- Improving our website based on usage patterns
Retention Period
We retain your information for as long as necessary to provide our services.
Third-Party Disclosure
We do not share your personal information with third parties without your consent, except where necessary to operate our reservation management system through trusted service providers, which may include servers located outside Japan.
Data Security
We take appropriate measures to protect your information from unauthorized access, loss, or alteration.
Your Rights
If you would like to request disclosure, correction, or deletion of your personal information, please contact us using the information below.
Contact Us
If you have any questions about this policy, please contact us at:
MOMENTO Inc.
[email protected]
Effective Date: August 8, 2026